Privacy Policy

Last updated: 30 October 2026

1. Data controller

Haven Digital Ventures BV, a Belgian private limited company (BV), registered office: Ankerrui 20, 2000 Antwerp, Belgium. Enterprise number: to be confirmed. Contact: support@theodyssey-movie.com.

2. Personal data we may process

Depending on your use of the website, we may process your name and email address; order, product and transaction details; billing and delivery information where relevant; payment status and transaction references; support correspondence; and technical information such as IP address, browser and device information, requested pages, timestamps and security logs.

Do not send private wallet keys, passwords or payment credentials to support.

3. Purposes and legal bases

• Orders and delivery: contract performance and pre-contractual steps.
• Payment verification and fraud prevention: contract performance, legitimate interests and legal obligations where applicable.
• Customer support: contract performance or legitimate interests.
• Accounting and compliance: legal obligations.
• Security and service operation: legitimate interests, balanced against your rights.
• Optional analytics or marketing: only where implemented and where the required consent or other lawful basis exists.

4. Payment provider

Payments are intended to be processed through WolvPay. The provider may process information needed to initiate, verify and reconcile payments under its own privacy terms. We receive payment status and transaction information needed to manage orders. We do not ask for private wallet keys.

5. Service providers

Data may be shared with providers supporting hosting, infrastructure, payment processing, email delivery, security, backups and technical maintenance, and with professional advisers or public authorities where legally required. Actual hosting and email providers must be identified before final publication. We do not sell personal data.

6. International transfers

If a provider processes personal data outside the European Economic Area, we will use a lawful transfer mechanism where required, such as an adequacy decision or appropriate GDPR safeguards.

7. Retention

We retain personal data only as long as necessary for orders, support, security, accounting and legal claims. Accounting and tax records may need to be kept for statutory periods. Specific retention periods for each category must be confirmed and documented before final publication.

8. Cookies

Strictly necessary technologies may be used to operate and protect the service. Non-essential analytics or advertising cookies must remain disabled until valid consent has been obtained where required. The actual cookie inventory and consent mechanism must be confirmed.

9. Security

We use technical and organisational measures designed to protect personal data. No internet transmission or storage system can be guaranteed completely secure.

10. Your GDPR rights

Subject to applicable conditions, you may request access, rectification, erasure, restriction, portability, or object to processing based on legitimate interests. You may withdraw consent where processing is based on consent. You may complain to the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données). Contact support@theodyssey-movie.com. We may verify your identity before responding.

11. Children

The website is not intended to knowingly collect children's personal data in breach of applicable law. Contact us if you believe a child has provided personal data unlawfully.

12. Changes

We may update this policy when our processing changes or the law requires it. The latest version and update date will be published here.